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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Dear all,

I have upgraded my Polycom UC test server from 5.4.5 to 6.2.0 (yes that was a long stretch!). In production I still have 5.4.5 working well for my VVX 201 and 411 park.

One thing I noticed is that the date/time now moved to the top-right all together, and in the top-left I have the full phone plus the short phone number, which is confusing for my users.

Do you know how to change this and display something more compact, eg the user' full name or just the short number?

 

Thanks!

Giacomo Tenaglia

CERN SfB service

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @giacomod ,

 

Welcome back to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

 

Mar 30, 2018 Question:How can I customize the way my DDI/Direct Inward Dialing is being displayed on the phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

5 REPLIES 5
HP Recommended

Hello @giacomod ,

 

Welcome back to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

 

Mar 30, 2018 Question:How can I customize the way my DDI/Direct Inward Dialing is being displayed on the phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you Steffen - years go by and you are still top-notch-super-fast!

I had searched a bit the forums but I was missing the Direct Inward Dialing keywords.

I will play with that tomorrow and let you know.

Best,

Giacomo

HP Recommended

Hi @giacomod 

 

I just added the word Number to the FAQ so it makes it hopefully easier to find.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Am I right that "DDI/Direct Inward Dialing" is a typo and it should say "DID/Direct Inward Dialing"?

HP Recommended

corrected

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.