This problem can be replicated, and I have not been able to find a solution to it so far:
When using a Skype for Business client, the process between 3 and 4 looks like a REFER is happening from the UM server back to itself with the new user's extension and the address to connect to. This works on the SfB Client; and the call is sucessful.
I have already run some traces and can not see any errors on the VVX side; while on the SfB side, the error is very misleading, as this is what I get:
ms-diagnostics: 1019;reason="Referred-By header parameters are not valid";ErrorType="The Referred-By user does not match the From user";Referrer="sy3pr01mb0057.ausprd01.prod.outlook.com";HRESULT="0xC3E93C81(SIPPROXY_E_REFERRER_DOMAIN_TYPE_INCOMPATIBLE)";domain="sy3pr01mb0057.ausprd01.prod.outlook.com";referrer-type="domain-type-none";source-type="domain-type-local";source="sip.contoso.com"
Does anyone have any ideas, or has had this issue before ?
welcome to the Polycom Community.
This does not sound like anything I heard before but in order to analyze this we would need you to open a case via your Polycom reseller with Polycom support.
Mar 8, 2012 Question: What kind of support should I expect from the Community?
Clarification: Please check => here <=
The above explains this.
If you are using some kind of discounter not being able to provide support please provide me with your MAC address so I can look up the reseller for you to work with.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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