I'm just letting the OP know that this may not be just an isolated problem and that I and others are seeing it as well, for his benefit and the benefit of others who might have stumbled upon this issue. I intend to report the problem as outlined.
Hello @rmanjoney ,
For the benefit of others please share the Poly Ticket reference once you get this.
Was this issue resolved? If so, what was root cause?
Seeing some similar issues with TRIOs that are using Teams only accounts.