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I have a problem with VVX600 it doesnt connect to Skype for Buisnes, referring to the SSL certificate. However, the second phone, too VVX600 conncected without problems.

logs

001737.804|AuthS|2|00|Reqponse(-1)AuthSvc,(103)AuthServiceRCMsgKey,(-1)lyncStatus,(14),(Expiry,TransactionId,Time,Type):(-1,1893470644,1091,1)IndicationCode:(200)Got RC via DHCP
001737.804|proxy|2|00|CProxyService:: Recieved Response, TransactionID[1893470644]
001737.804|proxy|2|00|CProxyService:: Returning Response to Requester, TransactionID[1893470644]
001737.818|tls  |*|00|Custom application CA certificate 6 has been removed from config
001737.821|tls  |*|00|Saving new Custom application CA certificate 6 
001737.821|tls  |*|00|New Certificate Common Name 'SNHP Class 1 Root Certification Authority' Fingerprint 'F2:40:F4:2F:38:00:C0:1E:AB:DD:DF:FF:B8:06:C3:9E:CF:3B:6C:E2'
001737.821|tls  |*|00|Old Certificate Common Name 'SNHP Class 1 Root Certification Authority' Fingerprint 'F2:40:F4:2F:38:00:C0:1E:AB:DD:DF:FF:B8:06:C3:9E:CF:3B:6C:E2'
001737.826|proxy|2|00|Proxy deleted Req: xnid(1893470644),id(0x1bb9880)
001741.100|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
001741.100|cfg  |4|00|Prov|Could not download file 0004f2ca0e1e-web.cfg
001741.100|cfg  |4|00|Prov|Uploading phoneWeb.cfg failed
001741.101|cfg  |4|00|Prov|Update configuration failed
001748.291|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
001748.292|cfg  |4|00|Prov|Could not download file 0004f2ca0e1e-phone.cfg
001748.292|cfg  |4|00|Prov|Uploading phoneLocal.cfg failed
001748.292|cfg  |4|00|Prov|Update configuration failed
001752.350|so   |4|00|SNTP: sync failed with all servers, trying again[0]
001757.208|sip  |4|00|MakeTlsConnection: SSL_connect error 1
001757.208|sip  |4|00|MakeTlsConnection: connection failed error -1
001824.208|sip  |4|00|MakeTlsConnection: SSL_connect error 1
001824.208|sip  |4|00|MakeTlsConnection: connection failed error -1
001922.209|sip  |4|00|MakeTlsConnection: SSL_connect error 1
001922.209|sip  |4|00|MakeTlsConnection: connection failed error -1
001937.395|proxy|3|00|proxyService's Ticked,Reason(Timer),Count/Size(1/1),Stop? (Yes)
002000.290|so   |4|00|SNTP: sync failed with all servers, trying again[0]
002130.214|sip  |4|00|MakeTlsConnection: SSL_connect error 1
002130.215|sip  |4|00|MakeTlsConnection: connection failed error -1
002208.350|so   |4|00|SNTP: sync failed with all servers, trying again[0]
002330.067|app1 |4|00|CSignInMenu::TimerOut500ms [State = 1]
002416.280|so   |4|00|SNTP: sync failed with all servers, trying again[0]
002428.208|sip  |4|00|MakeTlsConnection: SSL_connect error 1
002428.209|sip  |4|00|MakeTlsConnection: connection failed error -1
002515.642|cfg  |4|00|Web||ParamParser|Parameter identifier is out of range: ""(1172819352)

Phone Information Phone Model VVX 600 Part Number 3111-44600-001 Rev:A MAC Address 00:04:F2:CA:0E:1E IP Mode IPv4 IP Address 172.17.1.74 UC Software Version 5.5.2.8571 Updater Version 5.7.2.21547

1 REPLY 1
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Hello Ershteyn,

welcome to the Polycom Community.

 

The VVX has not time so it cannot authenticate the Certificate

 

001737.804


The community's Skype for Business FAQ contains this post here:

Jan 17, 2017 Question:How can I troubleshoot simple Skype for Business, LYNC or Office365 issues?

Resolution: Have a look => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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