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VVX 601 - How to disable the Microbrowser?

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Occasional Contributor

VVX 601 - How to disable the Microbrowser?

Hi,

 

we are trialing several desk phones for a Skype for Business Online project.

UC Software Version: 5.6.0.17325

MAC 64:16:7F:03:BC:C0

 

I enabled the Microbrowser (added some news site) and now I want to get rid of it again.

I removed the URL from the Web-GUI (Micro Browser Home and Idle Display home), cleared the browser cache of the phone and rebooted it many times. 

The phone is now switching in idle mode to a white empty page and the display darkens a bit.

If I press the Home Button I am back at my contacts where the phone should be all the time.

 

Any idea how to make the phone stay on the contacts page all the time again with a fully lit display?

 

Thanks!

 

 

 

 

 

Message 1 of 3
2 REPLIES 2
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Polycom Employee & Community Manager

Re: VVX 601 - How to disable the Microbrowser?

Hello Robbi,

welcome to the Polycom Community.

 

Maybe you played with the Power Saving settings or with the Idle Screen Saver.

The community's VoIP FAQ contains this post here:

May 25, 2017 Question: Can I create a backup of my current configuration?

Resolution:Since UC Software 4.0.0 or later a backup can be created via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup

 

As the serial of the phone shows this to be a Polycom phone I suggest you work with whoever you received this test phone from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
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Occasional Contributor

Re: VVX 601 - How to disable the Microbrowser?

The problem solved itself by resetting it to the factory default :-)

Message 3 of 3