I have been trying to connect my VVX400 to Skype for a week now without success. I have tried multiple different versions of UCS, I have reset the phone to factory defaults and I have worked with Microsoft to troubleshoot.
Current configuration is as follows...
Skype for Business 2016 MSO - 16.0.8431.2110 (32-bit)
Update Polycom VVX400 - UCS - 22.214.171.1245
Install BToE Connector - 126.96.36.199 (32-bit)
I have attached the boot and app log file for review.
Thanks in advance.
welcome to the Polycom Community.
The community's Skype for Business FAQ contains this post here:
Jan 17, 2017 Question:How can I troubleshoot simple Skype for Business, LYNC or Office365 issues?
Resolution: Have a look => here <=
Checking your log:
0503102010|sip |4|00|Registration failed User: sbaugher, Error Code:404 Not Found
Maybe you added your credentials wrong?
Please be aware that for this VVX400 (0004f2d5dc82) and any other similar old device you must purchase a Polycom Skype for Business license if you want to use this with Microsoft Skype for Business.
I explain this => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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