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VVX401 and Microsoft Teams

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Occasional Visitor

VVX401 and Microsoft Teams

Does VVX401 works with Microsoft Teams

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: VVX401 and Microsoft Teams

Hello @Waael ,

 

Welcome to the Poly Community.


From our official Skype for Business FAQ:

 

Dec 6, 2011 Question: What Phone Models support the LYNC 2010, LYNC 2013, Microsoft Office365, Skype for Business Online or Teams?

Resolution: Please check => here <=

 

and

 

April 16. 2019 Question: What Poly Phones support Microsoft Teams?

Resolution: Please check => here <=

 

The VVX Phone range cannot run Microsofts IP Phone Android software but they can be used via the Microsoft 3PIP gateway.

 

We also offer a Trade-Up program to switch to our new CCX Handsets which can run native teams

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Visitor

Re: VVX401 and Microsoft Teams

Thanks Steffen for the information. Is there any guide on how to configure the phone via Microsoft 3PIP gateway?

Kind regards 

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: VVX401 and Microsoft Teams

Hello @Waael ,

 

You would simply register the phone in Skype for Business mode to Office 365. These are all standard settings and I am sure our partner Microsoft can help you with this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4