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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Does VVX401 works with Microsoft Teams

3 REPLIES 3
HP Recommended

Hello @Waael ,

 

Welcome to the Poly Community.


From our official Skype for Business FAQ:

 

Dec 6, 2011 Question: What Phone Models support the LYNC 2010, LYNC 2013, Microsoft Office365, Skype for Business Online or Teams?

Resolution: Please check => here <=

 

and

 

April 16. 2019 Question: What Poly Phones support Microsoft Teams?

Resolution: Please check => here <=

 

The VVX Phone range cannot run Microsofts IP Phone Android software but they can be used via the Microsoft 3PIP gateway.

 

We also offer a Trade-Up program to switch to our new CCX Handsets which can run native teams

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks Steffen for the information. Is there any guide on how to configure the phone via Microsoft 3PIP gateway?

Kind regards 

HP Recommended

Hello @Waael ,

 

You would simply register the phone in Skype for Business mode to Office 365. These are all standard settings and I am sure our partner Microsoft can help you with this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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