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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

We are running SfB with VVX410 handsets with software verison - 5.4.0.10182

 

I'm tyrying to find a configuration so that we can restrict how low ringer volume can be set (ideally so that users in the call centre can't set it to the lowest setting in able to ignore calls)

 

Is this even possible?  Have searched the forum witohut any success?

 

Any help would be welcome?

 

 

 

1 REPLY 1
HP Recommended

Hello phibo,

welcome to the Polycom Community.

I suggest you update to a currently supported software like UC Software 5.5.1.

 

UC Software 5.5.0 added up.ringer.minimumVolume

 

Details can be found in the Admin Guide matching your software version.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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