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VVX410 - Minimum Ringer Volume

phibo
Visitor

VVX410 - Minimum Ringer Volume

Hello,

 

We are running SfB with VVX410 handsets with software verison - 5.4.0.10182

 

I'm tyrying to find a configuration so that we can restrict how low ringer volume can be set (ideally so that users in the call centre can't set it to the lowest setting in able to ignore calls)

 

Is this even possible?  Have searched the forum witohut any success?

 

Any help would be welcome?

 

 

 

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX410 - Minimum Ringer Volume

Hello phibo,

welcome to the Polycom Community.

I suggest you update to a currently supported software like UC Software 5.5.1.

 

UC Software 5.5.0 added up.ringer.minimumVolume

 

Details can be found in the Admin Guide matching your software version.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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Message 2 of 2