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- Re: VVX411 5.7.0.11768 cycle reboot with sidecar
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06-28-2021 02:02 PM
hi all,
we are trying to narrow down batch of phones going into cyclical boot when adding color expansion module to VVX411 running 5.7.0.11768.
if known issue what UC software is recommended. thanks
Solved! Go to Solution.
Accepted Solutions
06-28-2021 02:30 PM
Hello @scott knies
unsupported software. Use UC Software 6.3.1 or if you have to stay on 5.x use 5.9.6 instead
replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
06-28-2021 02:30 PM
Hello @scott knies
unsupported software. Use UC Software 6.3.1 or if you have to stay on 5.x use 5.9.6 instead
replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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