I have a VVX601 that somehow had its application deleted from the phone, I was able to provision the phone, however when I get the Set Admin Password screen, the enter button does nothing on the phone, neither does the emergency button. I can type out the old and new and confirmation passwords however I can't progress past this screen. The old password is 456 and I want it to stay the same. How do I fix this?
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Hello @SeanKellyRJC ,
Welcome to the Poly Community.
Since UC Software 6.3.0 >here< the password, according to California law cannot be the standard Poly password and must be changed.
There is no way around this as far as I know.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.