Re: What is latest correct software for VVX 411 an...

Rainmaker · ‎05-04-2018

Apologies, but I see a variety of answers here for this question. For example, I saw in one chart that 5.4 is the latest supported for the VVX 411 SFB combination. Elsewhere, in another chart, I see that 5.5.2 is the latest "supported by Microsoft." Elsewhere, it appears that 5.7 is the latest. Currently, we're running 5.6 (with no issues except jittery audio.)

So, can we install 5.7, or should we revert to 5.4 or 5.5?

Thank you...

Rainmaker · ‎05-04-2018

BTW, this is Skype for Business in the cloud... Office 365.

SteffenBaierUK · ‎05-05-2018

Hello @Rainmaker,

welcome to the Polycom Community.

From a support perspective the latest software is UC Software 5.7.1 at the time of replying to this post.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

What is latest correct software for VVX 411 and Skype for Business?

What is latest correct software for VVX 411 and Skype for Business?

Re: What is latest correct software for VVX 411 and Skype for Business?

Re: What is latest correct software for VVX 411 and Skype for Business?