Re: applyServerDigitMapLocally

James Waite · ‎05-11-2016

UC Software Version 5.4.4.2473

Skype for Business 2015 and Lync 2013

VVX600

VVX500

As Polycom does not support the same set of regex expressions as MS we have a number of log entires pertaing to dialplan

0511051440|utilm|4|00|Failed to Convert MicroSoft Dial plan: ^1?([2-9]\d\d[2-9]\d{6})\d*(\D+\d+)?$@+1$1@0 
0511051440|utilm|4|00|Failed to Convert MicroSoft Dial plan: ^(?:011)([2-9]\d{6,14})(\D+\d+)?$@+$1@0 
0511051440|utilm|4|00|Failed to Convert all the MicroSoft(Lync) Dial plans

We've set reg.1.applyServerDigitMapLocally="0" in the config but the phones still produces the log entries above.

Is this expected behaviour?

Thanks,

James

SteffenBaierUK · ‎05-11-2016

Hello James,

the parameter to ignore the LYNC Digitmap is reg.1.applyServerDigitMapLocally="1"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

James Waite · ‎05-12-2016

Really? The documentation reads "If 0, the dialplan from the Microsoft Lync Server is not used"

James Waite · ‎05-12-2016

Also, still seeing the same log entries on a phone with =1 set.

SteffenBaierUK · ‎05-12-2016

Hello James,

yes this changed at some point in the past and I opened a Doc Bug.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

James Waite · ‎05-12-2016

So the documentaion bug is that the setting is not applied when using the Lync profile?

How do we know it's a documentation and not a software bug?

SteffenBaierUK · ‎05-12-2016

Hello James,

In LYNC Base Profile:

reg.1.applyServerDigitMapLocally="1" => Phone does the Digitmap locally
reg.1.applyServerDigitMapLocally="0" => Phone uses LYNC Dial Plan

The admin guide is incorrect for the default Value and reg.1.applyServerDigitMapLocally="0" is default in LYNC base profile.

You would be able to set for example this:

dialplan.digitmap="RR+3512345R[6]xxx|x.T"

Anything starting with 6 will add the E164 part in front. Anything else is send to the server as dialed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

James Waite · ‎05-12-2016

Ok. I'm seing the same behaviour regardeless of the applyServerDigitMapLocally setting.

SteffenBaierUK · ‎05-12-2016

Hello James,

Try support objects at event 1 or event 2 so you can check the logs for what translation is being used.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

James Waite · ‎05-13-2016

No, not that.

The behaviour I'm seeing is the same 'Failed to convert' messages in the log regardless of applyServerDigitMapLocally setting.