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calendar not available on trio 8800

Valued Contributor

calendar not available on trio 8800

on Trio 8800 I can't see the calendar

under Exchange Application I disabled the autodiscover and inserted url server exchange

After these changes the EWS info is "EWS deployed", but exchange calendar is still unavailable


Model : Trio 8800
part number 3111-65290-001 Rev:A
MAC 00:04:F2:FD:B8:D2
software : UC

Call Platform : Skype for Business on premises

Message 1 of 3
Polycom Employee & Community Manager

Re: calendar not available on trio 8800

Hello @almas7 ,


Welcome back to the Poly Community.

  • Is this a new issue or did this work before?

Without such detail, we could be looking into all sorts of directions.


If your setup is done correctly there is no need to manually specify Exchange. This should all be automated.


The quickest way to get help is contacting your reseller ALLNET ITALIA S.P.A. 


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.


Jan 17, 2017 Question: How can I troubleshoot simple Skype for Business, Office365 or Teams issues?

Resolution: Have a look => here <=

In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.

End Customers are usually unable to open a ticket directly with Poly support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Valued Contributor

Re: calendar not available on trio 8800

HI @SteffenBaierUK,

the feature has worked before

I'm trying to contact ALLNET


Message 3 of 3