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disable quick dial

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disable quick dial



Is it possible to disable the quick dial feature? This is where the phone does a search as you are typing in a number. We are having an issue where probably because of the size of the address book the device freezes for a second or 2 in the middle of typing the number.


VVX series phones running Lync firmware version 5.4.4-revision E.



Message 1 of 2
Polycom Employee & Community Manager

Re: disable quick dial

Hello sbz93,

welcome back to the Polycom Community.

There is no reverse number lookup against any LYNC address book or the local address book so I am unsure what feature you are quoting.


You should be aware of the escalation process so please follow this up the official path so we can look at this individual case.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2