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exporting contact directory


exporting contact directory

Software: VVX500


I have a concierge staff that has been creating quick dials under the Contact Directory instead of creating them in Outlook.  If the phones dies they will lose their 200+ quick dials.  


So my question is, is there a way to exporting all the contacts into an cvs file so I can import them into Outlook?  I'm assuming this is done from the web console of the phone?



Thank you 

Message 1 of 2
Polycom Employee & Community Manager

Re: exporting contact directory

Hello Karnov,

welcome to the Polycom Community.

The phone would upload any local directory to a <mac>-directory.xml file.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2