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- set Video Mute Image on Trio 8800 Visual+
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09-01-2016 12:28 AM
FW Version 5.4.3.2007 ("AA")
According to Documentation the Image transmitted when Video is muted, can be set by
video.mute.sendCannedVideo="1"
mr.encoder.muteImage.set="1"
mr.encoder.muteImage="http://webserver/pic.png"
when i do this, i get a "green" screen no matter what PNG file is supplied. The Image does display fine in browser and the web url (internal server) is accessible. Any Suggestions ? i found nothing about the needed resolution, color depth etc for the image. A sample Image would be fine for testing. Setting video.mute.sendCannedVideo="0" reverts to the default (no video) image on the screen and the default "Person" icon for the skype clients.
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09-01-2016 06:10 AM
Hello Jens,
welcome to the Polycom Community.
As already outlined via Email this is currently not an implemented feature and should be removed from the Admin Guide.
Anyone facing this issue should open a Feature Request via their Polycom reseller.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
09-01-2016 06:10 AM
Hello Jens,
welcome to the Polycom Community.
As already outlined via Email this is currently not an implemented feature and should be removed from the Admin Guide.
Anyone facing this issue should open a Feature Request via their Polycom reseller.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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