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unwanted call from Trio/SFB

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Visitor

unwanted call from Trio/SFB

Hello Guys

 

I have a problem with TRIO 8800/SFB . Trio have a Call from 90001@103.xx.xx.206  . This call every 15 minutes duration.

 

TRIO IP : 103.xx.xx.206

SN : 64167F3DFA1A

Visual + IP : 103.xx.xx.204

Trio ver : 5.5.2.11217

Base Profile : SFB

 

Do you have solution for this case ?

 

Thank You

 
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Polycom Employee & Community Manager

Re: unwanted call from Trio/SFB

Hello @danur,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 24 2014 Question:How can I prevent tools like sipvicious or nuisance Cisco calls ringing my phone?

Resolution: Please check => here <= or Security Center: Security Bulletin Relating to Worldwide Botnet Dialing H.323-Capable Systems


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Polycom Employee & Community Manager

Re: unwanted call from Trio/SFB

Hello @danur,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 24 2014 Question:How can I prevent tools like sipvicious or nuisance Cisco calls ringing my phone?

Resolution: Please check => here <= or Security Center: Security Bulletin Relating to Worldwide Botnet Dialing H.323-Capable Systems


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
Visitor

Re: unwanted call from Trio/SFB

Hello Steffen ,

Thank you for your advice

I have tried with other environment [ dhcp/ip local ] and its no issue

 

Best regards

 

danur

 
Message 3 of 3