Plantronics + Polycom. Now together as Poly Logo

vvx310 skype for business Cloud PBX 5.4.0 Rev A

Occasional Advisor

vvx310 skype for business Cloud PBX 5.4.0 Rev A

How to add Dialplan, default didn't have e.164 format. +XXXXX


Message 1 of 2
Polycom Employee & Community Manager

Re: vvx310 skype for business Cloud PBX 5.4.0 Rev A

Hello thyhk215,

Polycom and other manufacturers produce 3PIP compatible phones in order to be utilized with Microsoft® Lync® and/or Skype for Business.

You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path. The VVX phone would download any dialplan's from the LYNC / Skype for Business Server.

Please try here


Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2