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vvx600 phones can make outbound calls when locked

Occasional Contributor

vvx600 phones can make outbound calls when locked

vvx600 phones running firmware 5.5.1.15937 can still make outbound calls when locked. Do we miss any SfB setting or is this Firmware bug? Thanks

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Polycom Employee & Community Manager

Re: vvx600 phones can make outbound calls when locked

Hello Shankar.p,

welcome to the Polycom Community.

Can we establish which lock you are talking about?

 

The Lock we always had on the phone or the lock that ask's you to put a PIN into the phone when originally upgrading to 5.5.1?

 

The latest is a Microsoft enforced feature which simply prevents access to the phone's UI aka Calendar etc. and works like it would on a CX Phone.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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