CVM: 1.58
DSP: S2W.CON.01.129
CPLD: 1.06
Every time I try to upgrade the firmware the program says "ERROR: SoundStation2W DETECTION FAILED."
I've tried the upgrade on Windows 7 and Windows XP machines, same result.
Hello JorgeP,
welcome to the Polycom Community.
Was the connectivity between the Base Station and the SS2W still working before you attempted to upgrade the Software?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
I don't think so. The unit kept trying to find a signal and it couldn't do it.
Hello JorgeP,
once it is in this state the unit cannot be recovered by an end user.
I would suggest to contact Polycom support for an RMA.
Best Regards
Steffen Baier