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Disconnect from the conference after pressing mute key

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Occasional Contributor

Disconnect from the conference after pressing mute key

Hello,

a weird thing happen to me yesterday, i was joining a conference call that i do not participate in the conversation of the conference call just listing.
so i pressed the mute button, and after 3-4 minutes i got disconnected/cutoff from the conference call.
is that a problem with the definition of the mute button? and if so is there a way to do it and not be disconnected from the conversation 

thx 

Message 1 of 5
4 REPLIES 4
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Occasional Contributor

Re: Disconnect from the conference after pressing mute key

forgot to tell u im using SOUNDSTATION2

Message 2 of 5
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Frequent Advisor

Re: Disconnect from the conference after pressing mute key

FYI, you probably want to post this on the PSTN board seeing as this is an analog phone.

 

The fact that you pressed the mute button is not related to the fact that the call disconnected, especially since the call did not disconnect until a full three minutes after the mute button was pressed.   There is something else going on here.

Message 3 of 5
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Occasional Contributor

Re: Disconnect from the conference after pressing mute key

hi again

 

is there away then?

Message 4 of 5
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Frequent Advisor

Re: Disconnect from the conference after pressing mute key

Have you been able to duplicate this issue since then?

Message 5 of 5