Plantronics + Polycom. Now together as Poly Logo

Does soundstation2 direct connect 2201-17120-601 work with VolIP?

SOLVED
loren
Occasional Visitor

Does soundstation2 direct connect 2201-17120-601 work with VolIP?

Just spent 30 mins searching the polycom site - cannot even find the user guide for this product. Our IT person had me purchase this conference phone but now says it may not work with the voice over internet system that will be put in soon. 

 

Can anyone tell me if the Soundstation2 direct connect 2201-17120-601 will work with VolP?

 

Thanks!

Loren

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Does soundstation2 direct connect 2201-17120-601 work with VolIP?

Hello Loren,

 

welcome to the Polycom Community.

 

The Product Site => here <= has all the Information regarding the SoundStation 2 Direct Connect.

 

The most important statement:

 

  • Connects directly to Nortel Meridian digital PBX wall jack
  • Simple set up: plugs directly into Nortel Meridian digital PBX wall jack

 

The User Guide etc can be found => here <=

 

Above means the Unit can only be used with a Digital Meridian Nortel PABX and cannot be used with an analog line.

 

If you can still return the Unit you should purchase a Polycom SoundStation DUO as this unit is both analog and VoIP.

 

Information can be found => here <=

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Does soundstation2 direct connect 2201-17120-601 work with VolIP?

Hello Loren,

 

welcome to the Polycom Community.

 

The Product Site => here <= has all the Information regarding the SoundStation 2 Direct Connect.

 

The most important statement:

 

  • Connects directly to Nortel Meridian digital PBX wall jack
  • Simple set up: plugs directly into Nortel Meridian digital PBX wall jack

 

The User Guide etc can be found => here <=

 

Above means the Unit can only be used with a Digital Meridian Nortel PABX and cannot be used with an analog line.

 

If you can still return the Unit you should purchase a Polycom SoundStation DUO as this unit is both analog and VoIP.

 

Information can be found => here <=

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2