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- Europe / UK download server for Polycom VTX 1000 Soundstatio...
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01-04-2015 02:25 PM
I need to download the latest firmware to two Polycom VTX 1000 Soundstations. They haven't been updated since 2004!! I've tried the official Polycom US dial-up download server twice, and failed both times at download 97% complete. Modem connection speed is low, so I assume overall connection from the UK is poor quality (just guessing really) and possibly causing the failures. Is there a Eurpoean or UK VTX 1000 download server that I could try, or can somebody offer advice? Any pointers would be greatly appreciated.
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Accepted Solutions
01-05-2015 12:26 AM
Hello Ulverston,
welcome to the Polycom Community.
The VTX support page => here <= should show the UK Numbers.
For example:
+44 1753 72 3177 or +44 1753 72 3309
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-05-2015 12:26 AM
Hello Ulverston,
welcome to the Polycom Community.
The VTX support page => here <= should show the UK Numbers.
For example:
+44 1753 72 3177 or +44 1753 72 3309
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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