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External mics override phone mics?

Occasional Visitor

External mics override phone mics?

Are the Soundstation EX on-board phone mics overridden by the 2 external mics or do they work in tandem?  Also, can any phone wire that fits into plugs be used to extend external mics, or are they available at Polycom only? 

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Polycom Employee & Community Manager

Re: External mics override phone mics?

Hello igneous,

welcome to the Polycom Community.

The internal Microphones and external Microphones signals are mixed together.


The wiring provided with the external microphones is the officially supported length and I cannot provide any advise on extending the factory provided wiring.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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