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No dial town for sound station 2 currently using ESI 50 analog phone system

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Occasional Visitor

No dial town for sound station 2 currently using ESI 50 analog phone system

I purchased the Sound Station 2, i connected it to a phone jack and do not any dialtone. We currently have the esi50 phone system.  If I use the phone jack to our fax machine not connected to the sytem everything works.  Can you let me know if there is something else I need to do during the set up for this to work?

 

Thanks

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1 REPLY 1
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Polycom Employee & Community Manager

Re: No dial town for sound station 2 currently using ESI 50 analog phone system

Hello @Summerhill,

 

welcome to the Polycom Community.


Most likely what you assume to be an analog extension of your PABX is not an analog line.

 

Whoever provides this service to you should be able to tell you that.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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