Plantronics + Polycom. Now together as Poly Logo

No dial town for sound station 2 currently using ESI 50 analog phone system

Occasional Visitor

No dial town for sound station 2 currently using ESI 50 analog phone system

I purchased the Sound Station 2, i connected it to a phone jack and do not any dialtone. We currently have the esi50 phone system.  If I use the phone jack to our fax machine not connected to the sytem everything works.  Can you let me know if there is something else I need to do during the set up for this to work?

 

Thanks

Message 1 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: No dial town for sound station 2 currently using ESI 50 analog phone system

Hello @Summerhill,

 

welcome to the Polycom Community.


Most likely what you assume to be an analog extension of your PABX is not an analog line.

 

Whoever provides this service to you should be able to tell you that.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2