No dial town for sound station 2 currently using ESI 50 analog phone system

[Summerhill]

I purchased the Sound Station 2, i connected it to a phone jack and do not any dialtone. We currently have the esi50 phone system.  If I use the phone jack to our fax machine not connected to the sytem everything works.  Can you let me know if there is something else I need to do during the set up for this to work?

Thanks

[SteffenBaierUK]

Hello @Summerhill,

welcome to the Polycom Community.

Most likely what you assume to be an analog extension of your PABX is not an analog line.

Whoever provides this service to you should be able to tell you that.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services