Nortel - Polycom Analog VTX-1000 conference call not working

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Nortel - Polycom Analog VTX-1000 conference call not working



We have a Nortel digital line here in the office and we bought a Polycom Analog VTX-1000 plus a Nortel ATA. The conferencing system is working, we are able to call and receive calls. But whenever we try to use the conference option, the first call gets drop, and we are unable to use the conference. Need help please.

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Polycom Employee & Community Manager

Re: Nortel - Polycom Analog VTX-1000 conference call not working

Hello Mitz,

welcome to the Polycom Community.

The community's PSTN FAQ contains this post here:


Oct 20, 2011 Question: How can I setup a conference via my Polycom Conference Phone?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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