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Pair a Soundstation 2w to a different base.

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Occasional Visitor

Pair a Soundstation 2w to a different base.

Is it possible to pair a Soundstation 2w to a different base other than the orginal. I have several mis-matched units that over time either the base went bad or the speaker or etc.. 

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Polycom Employee & Community Manager

Re: Pair a Soundstation 2w to a different base.

Hello JasonK,

welcome to the Polycom Community.

To my own personal knowledge yes you can.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Visitor

Re: Pair a Soundstation 2w to a different base.

Great, any idea how?

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Pair a Soundstation 2w to a different base.

Hello JasonK,

 

usually you press the paging button on the base for around 10 seconds and then access the setup menu via the SS2W.

 

If that fails you can download the latest Software as this walks you through the process.

 

If this still fails to bond then the unit itself is faulty and cannot be recovered in the field by an end user.

 

Best Regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4