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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is it possible to pair a Soundstation 2w to a different base other than the orginal. I have several mis-matched units that over time either the base went bad or the speaker or etc.. 

3 REPLIES 3
HP Recommended

Hello JasonK,

welcome to the Polycom Community.

To my own personal knowledge yes you can.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Great, any idea how?

HP Recommended

Hello JasonK,

 

usually you press the paging button on the base for around 10 seconds and then access the setup menu via the SS2W.

 

If that fails you can download the latest Software as this walks you through the process.

 

If this still fails to bond then the unit itself is faulty and cannot be recovered in the field by an end user.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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