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Pair a Soundstation 2w to a different base.

Occasional Visitor

Pair a Soundstation 2w to a different base.

Is it possible to pair a Soundstation 2w to a different base other than the orginal. I have several mis-matched units that over time either the base went bad or the speaker or etc.. 

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: Pair a Soundstation 2w to a different base.

Hello JasonK,

welcome to the Polycom Community.

To my own personal knowledge yes you can.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Visitor

Re: Pair a Soundstation 2w to a different base.

Great, any idea how?

Message 3 of 4
Polycom Employee & Community Manager

Re: Pair a Soundstation 2w to a different base.

Hello JasonK,

 

usually you press the paging button on the base for around 10 seconds and then access the setup menu via the SS2W.

 

If that fails you can download the latest Software as this walks you through the process.

 

If this still fails to bond then the unit itself is faulty and cannot be recovered in the field by an end user.

 

Best Regards

 

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4