Hello JasonK,
usually you press the paging button on the base for around 10 seconds and then access the setup menu via the SS2W.
If that fails you can download the latest Software as this walks you through the process.
If this still fails to bond then the unit itself is faulty and cannot be recovered in the field by an end user.
Best Regards
Steffen Baier
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The title Polycom Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
