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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-11-2012 08:36 AM

HP Recommended

Hi, What Polycom Voicestation Analog Conference Phone can be paired with my Unitron hearing aids?  And when being used by me, can others hear simultaneously?

 

Thanks for any info you can provide.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2012 08:49 AM

HP Recommended

Hello westernista,

welcome to the Polycom Community.

Only the Polycom Voice Station 500 is Bluetooth enabled. If the device you intend to use is a standard bluetooth device then it should be compatible.

 

The functionality is explained in the user guide => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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4 REPLIES 4

‎07-11-2012 08:49 AM

HP Recommended

Hello westernista,

welcome to the Polycom Community.

Only the Polycom Voice Station 500 is Bluetooth enabled. If the device you intend to use is a standard bluetooth device then it should be compatible.

 

The functionality is explained in the user guide => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-11-2012 08:57 AM

HP Recommended

Thanks, Steffen!

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‎09-19-2012 08:13 AM

HP Recommended

Hello Steffen,

I want to provide you with an update.  My employer purchased the Polycom 500 based on your response and a review of the manual showing Bluetooth capability.

 

I, and my audiologist tried to pair the Polycom with my U-Direct Bluetooth Receiver (this receiver transmits audio directly into my Unitron hearing aids).  We were unsuccessful in pairing the two devices, so that I could dial out on the Polycom and receive the audio through my U-Direct receiver.

 

I was able to pair the Polycom with my cellphone through Bluetooth, so we are very interested to know if some adjustment and be made to the Polycom to pair it to the Bluetooth receiver.

Lois

 

Was this reply helpful? Yes No

‎09-19-2012 08:36 AM

HP Recommended

Hello Lois,

 

I am not aware of the product you mentioned below and as mentioned in my original reply (and tested by yourselves) as far as I am aware standard Bluetooth devices can be connected.

 

You may want to reach out to the manufacturer of the device to check if this has similar capabilities as a standard Bluetooth device.

 

There are no additional settings on the SoundStation 500 that I am aware off.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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