I have a Polycom Sounstation 2 W with LCD screen. It is wireless, so there is a sender and the main station.
When I place a call / receive a call, the sound quality for me on the Polycom is perfect.
However, the sound quality that the people I talk to have, is very poor, since there is a constant buzzing on top of my voice.
I tried the following:
- replace the power plug / transformers on both the station and the sender: no effect
- Disconnect the station from the power plug an use it on the battery only: no effect
- move the station in another location, far from any potential electromagnetic source: no effect
- change the phone line connecting the sender to the station: no effect
At this stage I cannot use the station at all, and it did work well in the past.
It did not receive any shock.
Any suggestion is more than welcome!
Thanks a lot
Are there any flourescent lights in the rooms that you are attempting to use the phone in, or are you in close proximity with an air conditioning/heating unit in your building?
If this is happening in different rooms and on different lines I would check potential environmental noises.
Hope that helps!