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- Procedure for soundstation 2w with call manager express
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10-27-2016 01:56 PM
Hi Team,
I have Polycom soundstation 2w and I am trying to add with cisco call manager express v10.5 . I have tried in all way to configure but can't. So please help me on this.
Regards,
rajpat
Solved! Go to Solution.
Accepted Solutions
10-31-2016 09:18 AM
Please understand that this device does not have an IP. It is an analog phone and not an IP phone
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-28-2016 01:47 AM
Hello rajpat,
welcome to the Polycom Community.
SS2W is an analog phone so it simply needs an analog port. I am unsure how other Polycom community members can help you with this and you may want to post in a community for Cisco.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-31-2016 08:31 AM
Hi Steffen Baier,
Thanks for your reply. I need some help as i am unable to find the MAC address for this device also need to know do v have to set the ip address manually if so please guide me how to set the ip address for the device.
Regards,
Rajpat
10-31-2016 08:55 AM
As this is an analog phone it has neither of these
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-31-2016 09:18 AM
Please understand that this device does not have an IP. It is an analog phone and not an IP phone
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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