• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-10-2012 07:44 AM

HP Recommended

Hi All.

 

Yep. I've read all the other posts and would just like to clarify.

Though neither of the above phones are on the tested compatibility list would you expect the Apple iPhone TTY Adaptor or Polycom 2200-07878-001 to be the appropriate fix for this?

Just out of interest, the manual shows a Mobile Connector Cable with 4 poles.  What do they all do and is it 3.5-3.5 or 2.5-2.5 or 3.5-2.5?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2012 10:28 AM

HP Recommended

Hello petet,

 

the Polycom Computer Calling Kit (2200-07878-001) comes with a 2.5mm to two 3.5mm (Microphone / Speaker) plugs.

The Mobile Phone Kit (2457-07817-001) comes with a 2.5mm to 2.5mm plug.

 

We usually do not disclose the wiring and only the tested & listed phones can officially be supported. In case of the iPhone a compatible adapter is mentioned => here <=

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-10-2012 10:28 AM

HP Recommended

Hello petet,

 

the Polycom Computer Calling Kit (2200-07878-001) comes with a 2.5mm to two 3.5mm (Microphone / Speaker) plugs.

The Mobile Phone Kit (2457-07817-001) comes with a 2.5mm to 2.5mm plug.

 

We usually do not disclose the wiring and only the tested & listed phones can officially be supported. In case of the iPhone a compatible adapter is mentioned => here <=

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.