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HP Recommended

When I host conference calls with my Soundstation 2W, people who dial in have a hard time hearing.   Is there a way to increase the microphone sensitivity, or are there guidelines for how close people need to sit to the phone?

 

Thanks,

 

-Marike

1 REPLY 1
HP Recommended

The SS2W works best in rooms that are 10'x20' or smaller.  A muffled or 'in a well' reception is caused by highly reverberant room and people speaking too far from the microphone.

Optional extension mics are available for the SS2W if the conference table is very large.

See the SS2W admin guide at this link;

 

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/user/products/voice/s...

 

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