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SoundStation 2 External Mic

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Visitor

SoundStation 2 External Mic

I'm using the Polycom Wireless Microphone System. Is it possible to have the other mics on the phone be muted, and have the external mic be the only active microphone? When I tried muting the phone it mutes all lines including the external mic.

 

Thank you

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Visitor

Re: SoundStation 2 External Mic

Excellent. Thank you for the quick responses to my questions.

View solution in original post

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Polycom Employee & Community Manager

Re: SoundStation 2 External Mic

Hello Desktech,

welcome to the Polycom Community.

As far as I am aware this is working as designed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
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Visitor

Re: SoundStation 2 External Mic

Is there another Conference Phone Model that would accommodate these settings?

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Polycom Employee & Community Manager

Re: SoundStation 2 External Mic

Hello Desktech,

 

the VTX1000 should be able to accommodate your needs as it can disable the internal microphones and can be set to use the Aux in.

 

SoundStation VTX 1000 steps to mute console + extension mics while keeping the Aux In mic open.

 

Menu >Audio Setup > Console Mics> Off >Save

 

Once in this mode only the Aux input is working, mute button will mute/unmute the Aux (+ others already muted)

 

To return to normal operation it is the same menu path as above except select ‘On’ option for console mics.

 

Please work with your Polycom reseller if you require more details.

 

Best Regards

 

Steffen Baier

 

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
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Visitor

Re: SoundStation 2 External Mic

Excellent. Thank you for the quick responses to my questions.

View solution in original post

Message 5 of 5