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SoundStation EX - No dial tone

Occasional Visitor

SoundStation EX - No dial tone

I cannot get a dial tone on our 2201-03309-001-G. I've plugged it into a working telephone line, changed out the power supply and checked the connections. I'm not familiar with this product so I'm not sure what other troubleshooting options to try.

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Polycom Employee & Community Manager

Re: SoundStation EX - No dial tone


welcome to the Polycom Community.

  • Is this a new or a used unit?
  • If used dud it work before?
  • Is all the original cabling being used?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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