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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have a Soundstation 2W that has fast blinking red lights when it tries to boot up. The display is also blank. I've tried to perform a software update but the pc doesn't recognize the unit when plugged into the USB port.

 

Any suggestions as to what could be wrong?

1 REPLY 1
HP Recommended

Hello CJ,

welcome to the Polycom Community.

It is always useful to provide some sort of history of the device.

 

  • Is this a brand new unit or is this a used unit?
  • If used has this only recently started and has anything changed to the way it was connected ?

Most likely the unit is defective and would require an RMA via your Polycom reseller to be repaired.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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