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Soundstation 2W update impossible (Win10)

Occasional Contributor

Soundstation 2W update impossible (Win10)



I need to connect a 2w to another DECT 6.0 bases via GAP (the original base is lost due to water damage). However this is known to not working with CVM 1.61.


device data:

CVM 1.61

DSP 82W.COn.01.209

CPLD: 1.06


Therefore I am trying to update my device. However I have ONLY Windows 10 devices (64x) at hand. When trying to use the Windows 7 tool, I am receiving an driver installation erro (see attachment). I run the install with "... as administrator". How can I upgrade my device with a current OS?


Thank you in advance for any ideas and support!







Polycom Employee & Community Manager

Re: Soundstation 2W update impossible (Win10)

Hello Hanfried,

welcome to the Polycom Community.

There are no drivers that support Windows 8 or Windows 10

Best Regards

Steffen Baier

Polycom Global Services

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