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Soundstation EX doesn't hang up

darren199
Occasional Visitor

Soundstation EX doesn't hang up

Hello,

 

I'm having a problem with an old Soundstation EX.  When I plug it in and turn it on, I get a dial tone, but then when I hit the on/off switch it starts flashing and beeping a short - long pattern repeatedly.  If I turn it back on, the line is still open from the last time, as if it never hung up.  The only way I can get it to hang up is to unplug the phone line or the power (after doing that it starts this behavior over again).

 

I've searched around a fair bit but haven't been able to find a solution.  Is this a known problem of some sort, or is it likely that the phone is defective?

 

Thanks!

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cduffer@ardencompanies.com
Occasional Visitor

Re: Soundstation EX doesn't hang up

did you ever come up with a solution to your issue? i am having a similar issue with my Soundstation2. 

Message 2 of 3
darren199
Occasional Visitor

Re: Soundstation EX doesn't hang up

After some more testing and comparing between the problematic polycom and other analog phones, I came to the conclusion that it was a defective device.  We got a new one a while later and had no problems.

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