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Soundstation2 Alarm Sound

Occasional Visitor

Soundstation2 Alarm Sound

Hello, when I plug the soundstation in it makes the pleasant sounding ding letting me know the phone is ready.  Then a loud alarm sounds and cannot be shut off unless unplugged. Help!

Message 1 of 2
Polycom Employee & Community Manager

Re: Soundstation2 Alarm Sound

Hello wardjessicas,

welcome to the Polycom Community.

Has the unit always done this or is that something that recently started?


I would advise to contact your Polycom reseller or Polycom support directly => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2