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VoiceStation 500 cable from power source

Occasional Visitor

VoiceStation 500 cable from power source



I need a longer cable to connect the powersource to the VoiceStation 500.  It looks like a CAT5 cable.  I cannot seem to find any information about where to get one or if a CAT able would work.  Any help woudl be greatly appreciated.




Message 1 of 2
Polycom Employee & Community Manager

Re: VoiceStation 500 cable from power source

Hello Rob,

welcome to the Polycom Community.

The cable may look like a cat 5 cable but has an additional nose on the side of the RJ45 plug to prevent accidentally being plugged into a PC or Switch.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2