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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-14-2013 05:36 AM

HP Recommended

I bought a Voicestation 500. I have three way chat facility that works on other phones (provided by Telstra Australia) but FLASH button on Vociestation 500 disconnects first party while FLASH is pressed, does not work like RECALL button on other phones. Pl advise. desh

1 REPLY 1

‎07-15-2013 03:10 AM

HP Recommended

Hello Desh,

welcome to the Polycom Community.

 

I have moved your post as the one that you replied to had already answered the original Posters question.

The community's PSTN FAQ contains this post here:

 

Aug 24, 2012 Question: How can I place a caller on hold or return from hold via my Polycom Conference Phone?
Resolution: Please check => here <=

 

Above post explains that you need to change the flash settings to match the one's that are required on your system.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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