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soundstation 2w no base station

jnylund
Occasional Contributor

soundstation 2w no base station

Hi, I just bought a sound station 2w online, but I didnt realize there was no basestation.

 

Is this phone usable without the base station? If so, what do I lose by not having it?

 

Can I buy just the base station someonere? (I cant seem to find)

 

Also assuming I can use it for mobile phone at least, where can I buy the mobile phone connector?

 

thanks

Joel

 

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: soundstation 2w no base station

Hello Joel,

welcome to the Polycom Community.

Polycom, to my knowledge, does not sell single base stations as a replacement product and without the Base the unit cannot be used.

 

A workaround could be to register it with a standard home DECT Phone base station as at least in Europe most of these units can register up to 6 Handset's and the SS2W can just be one of them.

 

Please contact a Polycom Reseller for the mobile phone cable.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Mark6182
Occasional Visitor

Re: soundstation 2w no base station

We are missing the base station to a SSW2 DECT6.0 and would like to use an off the shelf Panasonic DECT 6.0 consumer cordless phone as a substitute.  Is there a special process or setting on the SSW2 to accomplish this?

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: soundstation 2w no base station

Hello Mark6182,

welcome to the Polycom Community.

I believe only the European DECT GAP compatible units can be paired with a non Polycom DECT device. You can try to pair this with the unit you think but I cannot confirm it should work.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4