Plantronics + Polycom. Now together as Poly Logo

Need connectivity info for Lens

SOLVED
Rob L.
Occasional Advisor

Need connectivity info for Lens

Need documentation for the connectivity needed for devices to connect to Lens.

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Need connectivity info for Lens

Hello @Beyond Conference , @Rob L. and @woodsbw 

 

MicrosoftTeams-image.pngMicrosoftTeams-image (1).png

 

  • Microsoft IOT hub Port requirements >here<

Lens uses AMQP on 443

 

  • Microsoft IOT Hub IP Address space >here<

This is a JSON file. can be opened with notepad. Search for IOT

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 5 of 5
4 REPLIES 4
Beyond Conference
Frequent Advisor

Re: Need connectivity info for Lens

Hi Rob, here you can find documentation used for onboarding.


Onboarding Process · (poly.com).

The devices are using https to connect to the Provisioning server (LENS)

BR, Beyond Conference

Message 2 of 5
woodsbw
Occasional Advisor

Re: Need connectivity info for Lens

Seconding this, we need real connectivity details. All ports used, what IPs, etc. This is lacking in the Lens docs.

Message 3 of 5
Beyond Conference
Frequent Advisor

Re: Need connectivity info for Lens

I think that ports are in the documentation of the used device.
In this case of the G7500, Studio X50, and Studio X30 System Port Usage
System Port Usage (polycom.com)
And IP addresses are listed in the service you want to use.
For example:
Prerequisites · RealConnect Service (plcm.vc)

And for LENS you get your own DNS provisioning server name in LENS when configuring provisioning. For example: a123.deviceprovisioning.dm.lens.poly.com

Message 4 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Need connectivity info for Lens

Hello @Beyond Conference , @Rob L. and @woodsbw 

 

MicrosoftTeams-image.pngMicrosoftTeams-image (1).png

 

  • Microsoft IOT hub Port requirements >here<

Lens uses AMQP on 443

 

  • Microsoft IOT Hub IP Address space >here<

This is a JSON file. can be opened with notepad. Search for IOT

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 5 of 5