Hi Rob, here you can find documentation used for onboarding.
The devices are using https to connect to the Provisioning server (LENS)
BR, Beyond Conference
Seconding this, we need real connectivity details. All ports used, what IPs, etc. This is lacking in the Lens docs.
I think that ports are in the documentation of the used device.
In this case of the G7500, Studio X50, and Studio X30 System Port Usage
System Port Usage (polycom.com)
And IP addresses are listed in the service you want to use.
Prerequisites · RealConnect Service (plcm.vc)
And for LENS you get your own DNS provisioning server name in LENS when configuring provisioning. For example: a123.deviceprovisioning.dm.lens.poly.com
Lens uses AMQP on 443
This is a JSON file. can be opened with notepad. Search for IOT