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- Re: Need connectivity info for Lens
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12-15-2020 09:26 AM
Need documentation for the connectivity needed for devices to connect to Lens.
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Accepted Solutions
12-17-2020 02:47 AM
Hello @Beyond_Conferen , @Rob L. and @woodsbw
- Microsoft IOT hub Port requirements >here<
Lens uses AMQP on 443
- Microsoft IOT Hub IP Address space >here<
This is a JSON file. can be opened with notepad. Search for IOT
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-16-2020 03:45 AM
Hi Rob, here you can find documentation used for onboarding.
Onboarding Process · (poly.com).
The devices are using https to connect to the Provisioning server (LENS)
BR, Beyond Conference
12-17-2020 01:05 AM
I think that ports are in the documentation of the used device.
In this case of the G7500, Studio X50, and Studio X30 System Port Usage
System Port Usage (polycom.com)
And IP addresses are listed in the service you want to use.
For example:
Prerequisites · RealConnect Service (plcm.vc)
And for LENS you get your own DNS provisioning server name in LENS when configuring provisioning. For example: a123.deviceprovisioning.dm.lens.poly.com
12-17-2020 02:47 AM
Hello @Beyond_Conferen , @Rob L. and @woodsbw
- Microsoft IOT hub Port requirements >here<
Lens uses AMQP on 443
- Microsoft IOT Hub IP Address space >here<
This is a JSON file. can be opened with notepad. Search for IOT
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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