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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Need documentation for the connectivity needed for devices to connect to Lens.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Beyond_Conferen , @Rob L. and @woodsbw 

 

imageimage

 

  • Microsoft IOT hub Port requirements >here<

Lens uses AMQP on 443

 

  • Microsoft IOT Hub IP Address space >here<

This is a JSON file. can be opened with notepad. Search for IOT

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

4 REPLIES 4
HP Recommended

Hi Rob, here you can find documentation used for onboarding.


Onboarding Process · (poly.com).

The devices are using https to connect to the Provisioning server (LENS)

BR, Beyond Conference

HP Recommended

Seconding this, we need real connectivity details. All ports used, what IPs, etc. This is lacking in the Lens docs.

HP Recommended

I think that ports are in the documentation of the used device.
In this case of the G7500, Studio X50, and Studio X30 System Port Usage
System Port Usage (polycom.com)
And IP addresses are listed in the service you want to use.
For example:
Prerequisites · RealConnect Service (plcm.vc)

And for LENS you get your own DNS provisioning server name in LENS when configuring provisioning. For example: a123.deviceprovisioning.dm.lens.poly.com

HP Recommended

Hello @Beyond_Conferen , @Rob L. and @woodsbw 

 

imageimage

 

  • Microsoft IOT hub Port requirements >here<

Lens uses AMQP on 443

 

  • Microsoft IOT Hub IP Address space >here<

This is a JSON file. can be opened with notepad. Search for IOT

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.